Terms and Conditions

This course is presented in English; therefore, students should have a good command of the written and spoken language.

Materials required: Computer with MS Office or Apple similar, computer skills to include basic Excel, Word, PowerPoint. A good internet connection for conducting Zoom calls.

Course fees are charged in Euros, to be paid by wire bank transfer or our online Stripe payment method.  If paying by bank transfer, all bank charges are for the student’s account.

Wire payment to be made to:
IBAN: ES36 2100 0364 93 0200301475
SWIFT: CAIXESBBXXX

Due to the nature of the online training, no refunds will be made once the course material has been released.

Registration
Students will complete a registration form electronically and submit their up-to-date/current CV to ensure they meet the requirements to complete the course. A phone call will be conducted as part of the interview process, and references may be checked.

Students will be requested to confirm in writing, their agreement to enrol in the course in order to initiate an invoice, and once payment has been received personal login details for the learning platform will be released.

Photo identification will be requested once enrolled, this may be shown during the first Zoom call.

Course attendance

The course material is released through the online training portal of Learndash. Students are given a personal login to the modules purchased. The course material is valid for one year after purchase. If the course is not completed within the one-year time limit, an extension for up to three months may be given at a cost of €700.00. If the course is not completed by then, the course will expire, and no accredited certificate will be issued. 

Students must attend and complete all modules, including assignments and oral assessments. Each module will conclude with an assignment for which the pass mark is 75%. A subsequent oral assessment will be conducted, and successful completion of the module will be reliant on passing both.

*If a written assignment scores less than 70% a full re-take of an assignment will be required. Any score between 70 & 75% certain questions will be required to be resubmitted.

Note, the use of AI is forbidden! And any student found to be passing off someone else’s work astheir own (cheating) will terminated from the course forthwith.

Complaints
Any student wishing to make a complaint must do so in writing as soon as the issue arises so that we may endeavour to resolve the situation as soon as possible.

Certification
Upon successful completion of the full course, an IAMI GUEST accredited certificate will be issued.  If an individual module has been purchased,  a certificate of completion will be issued by Purser Trainer, which is not endorsed by IAMI GUEST. The certificate will be sent electronically directly from the IAMI Certificate Issuing Platform.

Disclaimer
Every precaution has been taken to ensure the accuracy of the content within each module. However, as regulations change and the superyacht industry moves forward, all students must take responsibility for keeping themselves updated on any and all changes pertaining to their role/vessel.
Pursertrainer.com will endeavour to update material as and when required.

Copyright
All course content is the property of the Purser Trainer and should not be duplicated or reproduced without prior permission from the Purser Trainer.

Data Protection
Any personal information given to the Purser Trainer as part of the registration, payment, certification or feedback process shall be treated with the strictest of confidence. No personal details will be forwarded to a third party other than an appropriate accrediting body for the purposes of certification.
All attempts will be made to protect any information sent electronically by email or social media; however, Purser Trainer will not be held liable for any data infringements resulting from hacking or cyber-attacks.

Privacy PolicyThis privacy policy sets out how Purser Trainer uses and protects any information that you give to Purser Trainer when you use this website.

Purser Trainer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Purser Trainer may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What we collect

We may collect the following information:

– Name and job title

– Contact information, including email address

– Demographic information such as postcode, preferences and interests

– Other information relevant to your application

What do we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

– Internal record keeping.

– To contact you directly for communications on ongoing courses or potential new courses. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

– Whenever you are asked to fill in a form on the website, check to see how the information will be used and if it is to be used for direct marketing purposes.

– If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@pursertrainer.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to info@pursertrainer.com.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.