This course is presented in the International Maritime language, which is English; therefore, students should have a good command of the written and spoken language.
Minimum age to enroll is 18 years old.
Materials required: Computer with MS Office or Apple similar, computer skills. A good internet connection for conducting the Zoom call.
Students will receive pre-course reading to run through and prepare themselves for the course.
Course fees are charged in Euros, to be paid by our online Stripe payment method. If paying by banktransfer, all bank charges are for the student’s account.
Registration
Students will the complete the online registration and pay the fee of €247.00 this will include the training slides after the course has been completed and the IAMI GUEST Accredited certificate.
Photo identification will be requested during the introduction of the course.
Due to the nature of the online training, no refunds will be made once the course material has been released.
Course attendance and Conduct
The course will be held online via Zoom. Students will receive the link prior to the day of the course.
This is a group interactive course and active participation and interaction is required by all attendees. Acceptance of personality traits or circumstances which may affect the degree of interaction will be given.
Minimum of two and a maximum of eight students per course.
All attendees should endeavour to be in a quiet environment, free from distractions and must have their cameras on at all times unless during break times. Students should conduct themselves appropriately and refrain from using foul language.
If a student has a valid reason to leave the course before the end, they must message the facilitator before leaving. The course may then be taken again at a later date, with a 50% reduction, and the certificate will only be issued once full attendance has been completed.
Upon completion of the course, and having fully engaged, participated and demonstrated a good understanding of the course content, the IAMI GUEST Accredited certificate (Unit 44) will be issued.
Confidentiality
We ask that you respect each other and do not interrupt when someone is speaking, if you wish to speak, raise the hand icon on the Zoom toolbar.
All shared stories, real life events spoken during the course must not be discussed or disclosed, either verbally, written or on social media, outside of the course and to third parties.
Complaints
Any student wishing to make a complaint must do so by completing this form as soon as the issue arises so to resolve the situation as soon as possible.
Certification
Upon successful completion of the course, an IAMI GUEST accredited certificate will be issued. The accredited certificate will be sent electronically directly from the IAMI Certificate Issuing Platform.
Quality Policy
Every precaution has been taken into ensuring the accuracy of the content within each module. The course content is monitored and updated annually with up-to-date industry information. We strive for continuous improvement and to meet student expectations. However, as regulations change and the super yacht industry moves forward, all students must take responsibility to keep themselves updated of all changes pertaining to their role/vessel and Flag State.
Quality Improvement Policy
Upon successful completion of the course, all students will be required to complete a Student Feedback Form. This information enables us to identify and address any quality issues and improve student learning to meet or exceed expectations. Any areas for improvement will be noted and actioned in a timely manner.
Risk Mitigation Policy
The reputation of IAMI, GUEST, and Purser Trainer is of utmost importance, so we will do everything possible to mitigate any health, safety, technology damage or issues, utilising software to protect against malware and threats and ensure full internet and electric connections as much as possible. Conditions outside the Purser Trainer’s control, such as Force Majeure, are exempt.
Health and Safety Policy
Purser Trainer endeavours to provide a safe learning environment. All information shared will be held in confidence, and any advice given by the Purser Trainer will be from experience and knowledge and without prejudice.
Equality and Diversity Policy
Purser Trainer ensures inclusivity for fair and non-discriminatory practices in learner recruitment, staff hiring and training delivery. With a commitment to safeguarding and promoting equal opportunities, regardless of background or identity.
Anti-harassment and Anti-bullying Policy
Purser Trainer has a zero tolerance to bullying and harassment in the workplace and learning environment
Copyright
All course content is the property of Purser Trainer and should not be duplicated or reproduced without prior permission from the Purser Trainer.
Data Protection
Any personal information given to Purser Trainer as part of the registration,
payment, certification or feedback process shall be treated with the strictest of confidence. No personal details will be forwarded to a third party other than an appropriate accrediting body for the purposes of certification. All attempts will be made to protect any information sent electronically by email or social media; however, Purser Trainer will not be held liable for any data infringements resulting from hacking or cyber-attacks.
Privacy Policy
This privacy policy sets out how Purser Trainer uses and protects any information that you give to Purser Trainer when you use this website.
Purser Trainer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Purser Trainer may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
What we do with the information we gather
We require this information as part of the enrolment process, to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
To contact you directly for communications on ongoing courses or potential new courses. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
– Whenever you are asked to fill in a form on the website, check to see how the information will be used and if it is to be used for direct marketing purposes.
– If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@pursertrainer.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to info@pursertrainer.com.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
VS: 1/2024
Quality online purser training courses for those who want to advance their careers in the superyacht crew industry.