Courses

Courses are available for purchase individually and as a full curriculum package. 

MODULE 1

  • This module will provide you with an understanding of the role of the Purser and provide tools to help organise, manage and administer your office. Crew related issues will be addressed to include contracts, insurance and visas. An understanding of the role that the Purser takes within muster duties will be highlighted.
  • Purser duties and responsibilities

  • How to organise your department

  • Familiarisation of the STCW convention with relevant chapters and Certificate of Competency

  • Familiarisation of required certificates and documents for hiring crew

  • Steps in hiring crew

  • Crew contracts & certificates

  • Crew salaries and calculations there-of

  • Different types of insurance

  • Familiarisation of visas

  • The Purser’s role in muster duties and yacht operations

  • Guest safety induction and welcome pack

MODULE 2

This module will provide you with an understanding of customs and immigration procedures and knowledge of documentation required for a port clearance.

  • Port clearance process & requirements

  • Steps to perform a Port Clearance
  • Certificate and document knowledge

  • Considerations and use of agents

  • Customs and immigration procedures

  • Paris MoU & eNOAD
  • Departure procedures

MODULE 3

This module is designed to give you an understanding of the maritime legalities and requirements from the International Maritime Organisation and the International Labour Organisation and their relation to the yachting industry. The importance of flag state and their role will also be addressed.

  • The structure of the maritime organisation

  • Familiarisation of all relevant IMO and ILO conventions – SOLAS, STCW, MARPOL and MLC 2006

  • The role and duties of flag state

  • Classification society & Recognised Organisations
  • Understanding of port state control

  • Understanding of flag influence within yacht regulations

  • ISM, ISPS, COSWOP
  • Vessel Insurance

  • Legalities – UK Legal  system, Maritime Law overview, Liability
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MODULE 4

This module will provide you with an understanding of the importance of accurate financial management. Basic accounting principles, purchase orders, bookkeeping, budgeting, reporting and VAT will be covered.

  • Understanding of the financial responsibility and policies on-board

  • Understanding how budgets are formulated and up-held

  • General accounting procedures

  • Understanding account plans

  • Management of ship’s cash

  • Internal controls

  • Purchase procedures
  • Auditing

  • Understanding VAT and its applicability to yachts

  • Private/Commercial yachts
  • Free circulation, Temporary Admission, Inward Processing Relief

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MODULE 5

This module will provide an understanding of the charter process, agreements and accounts involved.

  • Understanding the charter history and process

  • Familiarisation of charter agreements

  • Understanding the MYBA agreement & content

  • Charter accounts

VAT and its influence

    • Chartering in the EU
    • ICE/FCE
    • Understanding cultural differences
    • How to resolve misunderstandings and complaints
  • Yachts engaged in Trade
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MODULE 6

This module will provide an understanding of the research involved with new destinations and the importance of reconnaissance. We will look into different ways to present information to guests, guest decision making and the logistics involved with guests on-board to include arrival and activity planning. Destination administration, looking at Destination Management from the Purser prospective.
  • The importance of research and reconnaissance

  • How to present information to guests

  • Understanding the logistics with guest trips

  • How to enhance everyday activities

  • Communication

  • Itinerary planning
  • Vessel logistics
  • Crew considerations
  • Planned maintenance
  • Events
  • Environmental considerations

Students must have a good understanding of the English language, both written and verbal and be at least 25 years of age. Minimum of 2 years in a senior position on-board a yacht, experience within luxury hospitality/villa management. A cv will be required as proof of experience and eligibility.

Watch this video to learn more about the Purser Trainer Online Learning Platform:

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