Courses

Courses are available for purchase individually and as a full curriculum package. 

MODULE 1

  • This module will provide you with an understanding of the role & responsibilities of the Purser & provide tools to implement, organise, & manage the Purser administrations & secretarial duties. Crew related issues will be addressed to include contracts, insurance & visas. The role of the Purser in Muster Duties, emergencies & threats.
  • Purser duties & responsibilities

  • Reporting to shore-based management & hierarchy onboard
  • Implementation, organisation & management of Yacht Operations & administrations

  • Familiarisation of the STCW convention with relevant chapters & Certificate of Competency

  • Pre-employment procedures
  • Crew employment administrations

  • Management of crew files & training plans
  • Crew salaries, holiday accrual & calculations there-of

  • Crew Insurance

  • Relevant visas

  • The Purser’s role in muster duties, yacht operations & administrations

  • Guest safety induction & welcome pack

MODULE 2

This module will provide you with an understanding of how to implement, organise & manage Port Clearance Procedures

  • Port clearance process & requirements

  • Steps to perform a Port Clearance
  • Port Clearance documentation

  • The role & functions of a Port Agent

  • Customs and immigration procedures

  • Paris MoU & eNOAD
  • Departure procedures

MODULE 3

This module is designed to give you an understanding of the Maritime Structure, Conventions & codes. Understanding of the role & control of Flag States, compliance and Port State Control. Familiarisation of vessel insurance & liabilities

  • The structure of the maritime organisation – UN, IMO, ILO

  • Familiarisation of all relevant IMO and ILO conventions – SOLAS, STCW, MARPOL  & MLC 2006

  • The role and duties of flag state. UNCLOS

  • Classification society & Recognised Organisations
  • Understanding of port state control

  • Vessel compliance
  • Understanding of flag influence within yacht regulations

  • ISM, ISPS, COSWOP
  • Vessel Insurance

  • Legalities – UK Legal  system, Maritime Law overview, Liability
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MODULE 4

This module will provide you with an understanding of the importance of accurate financial management. Basic accounting principles, purchase orders, bookkeeping, budgeting, account plans, reporting and VAT.

  • Understanding of the financial responsibility and policies on-board

  • Understanding how to implement & manage the Yacht’s financial planning, budgeting policies & procedures

  • How to organise & manage accounting principles, systems,, bookkeeping, cash accounts, controls & audits

  • Understanding of account plans & reconciliation

  • How to implement, organise & manage Purchase procedures & protocols
  • Understanding VAT and its applicability to yachts

  • Private/Commercial yachts
  • Free circulation, Temporary Admission, Inward Processing Relief, French Reverse Charge, Returned Goods Relief

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MODULE 5

This module will provide an understanding of the charter process, agreements and accounts involved, along with the social aspects, communication & cultural differences.
  • Understanding the charter history and process

  • Familiarisation of charter agreements

  • Understanding the MYBA agreement & content

  • Charter accounts
  • VAT and its influence
    • Chartering in the EU
    • ICE/FCE
  • Understanding cultural differences
    • How to resolve misunderstandings and complaints
  • Yachts engaged in Trade
  • Transport Contracts
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MODULE 6

This module will provide you with an understanding of the Voly accounting platform. The system is designed to meet the requirements of yacht owners and family offices, management companies and users. Every aspect of the system is designed to save time and drive efficiencies whilst maintaining accurate financial accounts, whether for a single asset or a multi-asset fleet.

* System settings, ranks & cost centers

* Credit card & cash accounts

* Reconcilliations

* Invoices & payments

* Requests, orders & approvals

* Budgeting & Reporting

* APA

* Voly Mobile

 

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MODULE 7

This module will provide you with a good understanding of this fully integrated management software program. 

Working through the intuitive modules providing the Purser with tools and system knowledge to effectively manage the day to day operations onboard.

  • Crew details 
  • Leave
  • Hours of Work and Rest – MLC compliant
  • Crew & Guest Lists
  • Accounting including payroll, quotes, approval process, bank & cash accounts
  • Reporting
  • Interface settings and permissions

 

learning outcome

MODULE 8

Within this module, you will gain an understanding of the importance of thorough research and reconnaissance; ways to present information to guests; the logistics involved with guest arrival and on-going guest well-being. You will also understand how to forecast & manage crew requirements, health, safety & wellbeing at destinations, planned maintenance, audits, surveys, activities, excursions and events for guests. You will gain an understanding of the environmental impact of yachting, cultural & compliance considerations, the importance of communication for the vessel and crew and, we will also look at the import & export consideration of art onboard.
  • The importance of research and reconnaissance

  • How to present information to guests

  • Understanding the logistics with guest trips

  • How to enhance everyday activities

  • Communication

  • Itinerary planning
  • Vessel logistics
  • Crew considerations
  • Planned maintenance
  • Events
  • Environmental considerations

Students must have a good understanding of the English language, both written and verbal and be at least 25 years of age. Minimum of 2 years in a senior position on-board a yacht, experience within luxury hospitality/villa management. A cv will be required as proof of experience and eligibility.

Accredited IAMI/GUEST Leadership Course Leading to CoC:

IAMI GUEST Advanced Leadership

The IAMI GUEST Advanced Leadership course has been designed with the specific purpose to develop and support senior crew in the challenges of leading crew, peers, guests, owners and management. The programme will provide a range of practical tools to support them in their role on board, from Pursers to Officers, Heads of Department and Captains. The course can be run over two days in person or remotely over several weeks to meet with your requirements.

Course Outline

  • Introduction to leadership
  • Communication challenges and giving feedback
  • Different communication styles
  • Intrinsic vs extrinsic motivation
  • Mentoring & supporting others
  • Influencing and negotiating
  • Proactive time management
  • Application and personal action plans including two 1:1s

Consultant

Karen Passman – has in excess of 20 years’ Leadership and Management Development. Karen is a pragmatic, high energy presenter who has a passion for Leadership. Her philosophy is: – if you enjoy the day, find it relevant and have an opportunity to participate, you will remember and learn from the experience!

Watch this video to learn more about the Purser Trainer Online Learning Platform:

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